摘要
近年来，国家不断加大新型城镇化建设力度，一大批重点工程、形象工程促进了我国建筑业转型升级，同时随着“一带一路”国家战略的实施，中国建筑企业在海外新签合同出现大幅增长，建筑业支柱产业地位不断稳固，建筑企业规模逐步扩大。我国的建筑工程质量和服务质量的总体水平不断加强，在建筑工程领域，我们国家一直强调必须贯彻“百年大计，质量第一”的方针。工程项目建设涉及到国家和社会的方方面面，只有通过科学咨询，精心设计，优良施工，才能建设出质量合格的工程项目，实现投资者的期望。总承包企业要承担施工总体管理和目标控制的任务与责任，同时有责任对分包单位实行统一指挥、管理和监督，对质量、进度、安全等进行控制。面对众多专业承包商，管理跨度大，协调困难，工程质量管理易造成混乱和失控，直接影响总承包质量目标的实现，因此总承包工程管理把质量管理放在头等重要位置非常必要的。
关键词：总承包，质量，控制，管理。
目录
摘要······························································I
目录······························································II
第一章工程项目总承包的目标和任务·································1
1.1工程项目总承包的目标···········································1
1.2工程项目总承包的任务···········································1
第二章总承包工程质量的管理········································2
2.1质量管理的重要性················································2
2.2质量管理工作中存在的问题········································2
2.2.1缺乏深层次的质量意识·········································2
2.2.2三边工程施工现象··············································2
2.2.3有部分施工单位施工阶段质量控制不到位··························2
2.3正确处理质量管理中的两个关系····································3
2.3.1正确处理质量与安全文明施工的关系······························3
2.3.2正确处理质量与施工进度的关系··································3
第三章总承包工程质量控制··········································4
3.1工程项目质量控制体系············································4
3.2工程项目施工质量控制············································4
3.3工程项目施工质量验收············································4
3.4施工质量不合格的处理············································4
3.5数据统计方法在工程质量管理中的应用······························4
第四章提高工程质量的途径·······································6
4.1以人为本，提高全员质量意识是确保施工质量的基础···············6
4.2实行网络管理是确保施工质量的组织保证·························6
4.3质量例会总结·················································6
第五章工程项目质量控制的内涵···································7
5.1质量与质量控制···············································7
5.2质量是建设工程项目管理的主要控制目标之一·····················7
5.3质量控制是质量管理的一部分···································7
5.4工程项目的质量要求···········································7
第六章项目质量的影响因素········································8
6.1人的因素······················································8
6.2机械的因素····················································8
6.3材料的因素····················································8
6.4方法的因素····················································8
6.5环境的因素····················································8
结论·····························································10
参考文献·························································11
