目 录
引言··························································3
一、 商业银行中间业务概述·····································3（一） 中间业务的含义 ·····································3（二） 中间业务的分类 ·····································5（三） 中间业务的特点 ·····································5（四）我国商业银行发展中间业务的重要性 ····························8
二、我国商业银行中间业务的发展现状及存在问题 ·························9（一） 我国商业银行中间业务发展回顾 ·······························9（二）我国商业银行中间业务的发展现状 ······························9（三）我国商业银行中间业务的发展过程中的主要问题 ·················12（四）制约我国商业银行中间业务发展的因素 ·························14
三、我国商业银行中间业务的发展策略 ··································16（一） 完善相关的政策法规 ···································17（二） 转变经营观念，提高思想认识 ·································17（三）强化客户服务意识，提高客户服务水平 ··························18（四）强化银行收费服务意识 ···································19（五） 加强对中间业务专业人才的培养 ······························19
内 容 摘 要
中国加入WTO以后，外资银行进入中国的速度不断地加快，中资银行与外资银行的角逐全方位展开，竞争的焦点主要集中在中间业务上。另一方面，随着存贷利率差的逐渐变小，传统的资产负债业务已经不能为银行创造更多的利润，因此，发展中间业务是我国商业银行的必然选择。
本文首先介绍了中间业务的概念、特点、分类以及在我国发展中间业务的重要意义。其次介绍我国商业银行中间业务的发展现状，并分析我国商业银行中间业务存在的问题，揭示制约中间业务发展的因素；最后提出建立一体化营销策略等策略来发展我国商业银行中间业务。
关键词 商业银行 中间业务 策略
